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Policies
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CANCELLATION
POLICY
Cancellations must be made up to 10 days prior to scheduled
arrival time or full payment will be charged. Anyone wishing to
cancel within the 10 days' prior to arrival time, will be
charged a $25 Administration fee, per room, per night. The
payment will be charged to the credit card number given at the
time the reservation was made. In lieu of full payment, the $25
may be applied to the next reservation, if one is made on the
same day as the cancellation is made.
Gift Certificate Redemption:
Cancellation after the allotted time stated above equals gift
certificate redemption. |
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DEPOSIT
A $25 non-refundable deposit, per room, per night, will be
charged to your credit card at the time reservation is made.
This amount is deducted from your total at the time of checkout. |
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CHECK-IN:
4 - 8 p.m.
Arrangements can be made for early key pick up. We
will work with those who need to pick up keys and drop off
luggage prior to the normal check-in time. |
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CHECK-OUT:
11 a.m.
We understand that sometimes it is necessary for guests to have
a late checkout. In those instances, please make arrangements
ahead of time, and we will work with your schedule. However,
guests not checking out until after the check-out time of 11
a.m., without prior consideration, may be charged an hourly fee
of $20. If you leave late, but do not make prior arrangements,
you may well be interrupted by the cleaning crew! |
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BREAKFAST &
EVENING MEALS
Breakfast is served daily.
Breakfast trays are delivered to suites only between 9-10 a.m.
everyday. For an earlier breakfast, a continental
breakfast basket will be in your room upon arrival.
(A microwave is available in main dining room for all
guests.)Full evening meals
are available. Prior notice is required. |
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An INFORMATION SHEET
in each room is provided! Please read for
instructions for Jacuzzi and fireplace use, as well as a list of
our in-house rules. |
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NO OILS,
waxes or other substances, other than what we provide,
may be used in the Jacuzzi tubs.
One candle is provided in the Roselund and Jacqueline
Jacuzzi suites. For safety reasons, NO CANDLE
is allowed in
Emily's English Attic. |
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CLEANING FEES:
Begin at $150 for any of the following. Spilled
wax, cigarette smoke or the smell of cigarette smoke in the
room, waxy, oily, or colored substances left on tub or shower
walls, floors, walls, refrigerator, dressers, or linens, or
anywhere else in the room, porch or patio. This fee will be
applied to your credit card and you will receive a letter with
attached credit card receipt in the mail explaining the reason(s)
for the charge(s). |
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UPON ARRIVAL:
If something should come up and no one is here
when you arrive, an envelope with your name will be taped to the
inside front door of the main house. Instructions to your room
location, and keys to your room, will be inside the envelope. |
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Send us an
email
or call us at (517) 592-3888
for a gift certificate for someone special!
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